How much does your Reverse Osmosis System cost?
We offer a free estimate on all drinking water treatment systems, softener products and RO systems. We will come to your home and test your water for hardness and size a water purification system specifically for your family based on your water usage.

How often do I need to change my Reverse Osmosis filters?
We recommend changing the filters on your water purifier system every six months depending on your water usage for good clean drinking water. You should also consult your owner's manual.

I am not getting any soft water.
First, check and make sure your water softener has salt in the brine tank. If the tank has salt in it along with some water you can check the owner's manual trouble-shooting tips or call City Wide Plumbing.

I have plenty of salt in my brine tank but I am still not getting soft water.
You could have surpassed the reserve capacities of your unit. Follow the instructions in the owner's manual and start a manual regeneration cycle after you are done running water for the day.

What are the differences between a two-stage RO unit and a five-stage RO unit?
The two-stage unit uses two water filters, while the five-stage unit uses five water filters. The latter gives you better quality drinking water as it filters out more impurities to give you pure water.

I have low pressure at my Reverse Osmosis spout.
This could mean you need to change your water filters. If that does not resolve the problem, check the trouble-shooting section of the owner's manual or call City Wide Plumbing.

My RO system quit producing water.
The first thing to check is the RO drain to make sure it is not plugged at the point where it ties into the kitchen drain line. Consult the owner's manual for your water filtration system if the problem is not resolved or call City Wide Plumbing.

Note to our customers: You should always consult your water treatment systems owner's manual or contact our office for more information, 480-966-8795.